Bottled water quenches your thirst naturally, is a cost-effective alternative to sugary drinks and is one of the most regulated food products available. And, it's still as popular as ever!
When choosing your bottled water delivery service, follow these simple tips:
First, high-quality bottled water should be essential. Careful assessment is critical when making the right bottled water choice. You want your drinking water to taste pure and clean. Evaluate how the water is purified and whether it meets or exceeds the quality standards required by health authorities.
Second, seek a company whose core business is delivering bottled water. These companies have experienced and dedicated service professionals who are able to meet and exceed your expectations. After all, your satisfaction is all about water quality and service.
Third, look for environmental responsibility. Does the company believe that they have a responsibility to operate in an ecologically friendly manner? Are they constantly striving to be better stewards of the environment? Do they use PET bottles instead of the industry standard harmful BPA bottles?
Signing Up
It takes just minutes to sign up for bottled water delivery over the phone at 403-264-1104. Our three-step sign up lets you explore all your options:
Find out more - Our Customer Satisfaction Representative will answer all of your questions and help you make an informed choice without any pressure.
Choose a water cooler - If you need a water cooler we can help determine the best model that suits your needs.
Stock up - Determine how much water you will need. We can recommend the amount that's right for you, keeping you well hydrated and healthy.
Bottled water delivery means no more worrying about stocking bottled water or carrying heavy bottles from the store - the water comes to you every month! And, with recyclable bottles, it's an environmentally-friendly choice!
During bottled water delivery sign-up, you will select the date of your first delivery.
Receiving Your First Delivery
On the delivery date you've selected, we'll drop off your first delivery of water and a new water cooler if you've selected one. You are only required to be home to receive a delivery if we are arriving to set up or pick up a water cooler at your home. You do not need to be at home to receive regular deliveries, simply leave your empty water bottles at a pre-arranged location and we will replace them with your new delivery.
You'll also receive a printed water delivery schedule that will tell you exactly when you will receive your upcoming deliveries.
How often will water be delivered to me?
We deliver bottled water to you approximately once a month. You can also schedule extra deliveries if you need additional water by calling our customer satisfaction representative at 403-264-1104.
Can I have deliveries to more than one address?
At this time we can only deliver bottled water to one location per account. If you need to have water delivered to more than one address, we can set up a second account for you at the additional address.
What if I live in a secure building?
Once you have completed your order, our customer satisfaction representative will confirm your order and review the specifics of the delivery location—including your building's security situation. We currently deliver to many buildings with different levels of security. There is a good chance that your Delivery Service Representative is familiar with the security issues involved in delivering to your location. In rare cases, security measures make it impossible for us to make deliveries. If this happens at your residence, we will cancel your account at no charge.
How will I know when to expect my bottled water delivery?
We'll email you a delivery reminder 2 business days prior to your upcoming water delivery so you can confirm your order and add any additional products you'd like to receive. Plus, you'll receive a printed delivery schedule that will tell you exactly when you will receive your upcoming deliveries so you can plan ahead.
Do I have to be home to receive my water delivery?
You are only required to be home to receive a water delivery if we are arriving to set up or pick up a water cooler at your home. You do not need to be at home to receive regular deliveries. Just leave your empty water bottles at a pre-arranged location and we will replace them with your new delivery. We also make it convenient for you to manage your deliveries by sending an email reminder to you to help you remember to leave your empty water bottles out for collection on your next delivery day.
Do I have to lift anything when my delivery arrives?
On your first delivery, your Delivery Service Representative will set up your water cooler and water bottle for you to ensure that it is working properly. She or he will also show you how to replace the bottle when it is empty. If you need help during one of your regularly scheduled deliveries and are home to receive your deliveries, your Delivery Service Representative will be happy to assist you with replacing an empty water bottle with a full one.
Can I change the number of water bottles I receive per delivery?
Absolutely. We know things change, that's why as a natur water customer you can change your plan at any time without penalty.
Rescheduling, Adding, Skipping, or Suspending Deliveries
Can I reschedule my delivery?
As a natur water customer, you can reschedule a delivery to a different date. You have the option to change or reschedule your deliveries at anytime, we just ask for enough notice to properly service your request.
Returns
What do I do with my empty bottles?
Every delivery, we'll pick up your empty bottles; just leave them at a prearranged location. Our 18.9 bottles are returnable; we will promptly credit you for each empty bottle you return to us. As a natur water customer, we will always deliver the same, standard number of bottles for you, no matter how many empties you leave out.
Are your bottles recycled and reused?
In an effort to reduce waste and care for our environment, natur water has instituted rigorous programs that decrease the amount of raw materials used in our bottling process. Among these programs is the reuse of our bottles. They are returnable, and can be washed, sanitized and re-used many times over their lifespan. We recycle these bottles ourselves in our home & office delivery business, using extensive inspection and sanitation procedures.